Testimonials

"Our accountants recommended using Normans to run our payroll as they felt that it was important we did not have to worry about any payroll issues when concentrating on starting up a new business. We are so grateful for all the help and advice Louise has given us in this first year. It is clear she understands the industry we are in and she has helped to ensure we have practices in place so she receives all the information she needs to be able to run the payroll and pension scheme for us each month. We are confident of the information they provide to us each month, often at short notice when there have been last minute changes to the payroll. Normans have shown themselves to be extremely reliable, responsive and incredibly helpful. They really do pull out all the stops to provide customer satisfaction and we have no hesitation to recommend their services."

Margot, Lazyjacks

“Being a small business owner comes with a lot of responsibility, and one that weighs heavily on my mind is ensuring that my employees are paid the right amount and on time. Using Normans payroll is an incredibly efficient process. We can send the raw payroll data and have everything done for us, reports prepared for signing off, and then payment made directly to the employee. Our teams receive their payslips and other important payroll documents directly to their email, and the support that Normans provides both to us as the employer and the employee themselves is second to none.”

Ben Palmer, Director, Triangle Fitness Bristol Ltd

“Having made the transition to Normans some twelve months ago, we have been absolutely delighted with both the prompt response and flexibility of the firm which sadly lacks with other firms. I would absolutely support any decision to move to Normans with the integrity and professionalism provided to our company to date.”

Steve at EXPD, International Ltd

"Normans have been processing our payroll for 4 years now, we are very happy with their efficient service and great value for money. Louise and Rob are always a phone call away to answer any questions we have. Thanks Normans our 4 companies would be lost without you!"

Jodie, Albrighton

"Our company moved over to Normans for all our payroll requirements early 2021, Louise and Rob have gone above and beyond to accommodate our company needs. The service they provide is excellent and are both always on- hand to answer questions and help in any way they can."

Nicola, Halo

"Fellows appointed Norman Bookkeeping to undertake a thorough review of our current financial information and for full book keeping services moving forward. Our experience of working with Rob and the team has been first class and I would wholeheartedly recommend the for similar services due to the responsive, professional and overall can do attitude."

Fellows Ltd

"We have had the pleasure of relying on Norman Bookkeeping since 2012, and they have now become an integral part of our business. They allow us to concentrate and excel in other aspects of our day to day operations – headache free.

They are often on hand to deal with all of our accounting queries, whether it be a small reconciliation task, or indeed complexed management reporting. The team are polite, knowledgeable and always show a professional attitude in their service. They have taken the time to get to know our business, and have been flexible to work around our business times/demands. This has added much value and made us efficient in answering all accounting queries, clients, employees and suppliers alike may raise.

Furthermore, their ability to manage our tight timescales and deal with last minute payroll amendments is truly first class. We no longer worry about the regular changes in legislation, as Norman keep us well informed of any changes and pending legal requirements.

Norman are reliable, proactive and extremely well organised. Above all they DELIVER. I cannot recommend them enough."

Five Rivers Restaurant, Walsall

"We have been using Norman Bookkeeping & Payroll for a variety of regular accounting services to support our in-house account staff since June 2011. They provide expertise and added staff resource in a cost effective way for our business.

During this time we have been impressed with the level of customer service, speed of response and genuine passion for our business that Norman Bookkeeping & payroll have.

They have developed good relationships with our staff and the customers with whom they have regular contact.

It is my opinion that Norman Bookkeeping & Payroll operate in an honest and transparent way, offering best advice and delivering services to meet their customers’ needs."

Centre Jewellery, Birmingham

"We have worked with Norman Bookkeeping for over 2 years now the staff are very approachable and professional. However what I like most about their service is the fact that I get my monthly management accounts report which is very easy to understand and gives me all the information I need. "

Disability Sports Coach

"I am a sole trader with no accounts experience and find that Norman Book Keeping are a very professional and helpful team to work with who offer a friendly and efficient service, advice is only a phone call away and they have made the running of the accounts side of my business an easy worry free experience"

Ray Guteridge, Consultant

"During my first year of creating Metsource it quickly became clear I required more help controlling the business as volumes and turnover increased. I met Rob and the team and quickly found them to be professional, efficient and very reactive, leaving me to concentrate on the growth of Metsource. Having Norman Bookkeeping in the background keeping me up to date on the business and controlling the system has been essential for me."

Metsource

"Norman bookkeeping and Payroll,as our contracted supplier of payroll information ,has been of enormous benefit to our company and has freed my time to concentrate on growing my business,without the hassle of updating payroll legislation and changes.I have no hesitation in recommending them as a superb outside contractor to our business."

Sofahouse UK

"Sertronics has expanded very quickly over the last 12 months and we were struggling with the extra Payroll responsibility’s Norman Bookkeeping & Payroll solved our problem at very short notice taking the responsibility and hassle away from us. We are very happy with the professional and efficient service we have received. I would be very happy to recommend Norman Bookkeeping & Payroll to others."

Sertronics