Following a series of calls and emails received from concerned customers regarding Covid -19, we want to outline our strategy in response to the virus.
Continuation of Service:
Whilst we have to react to the situation as it unfolds, as a cloud-based business, Normans is well placed to continue to deliver our services with minimal disruption. We have already introduced home working inline with the government request to minimise social contact. At present all our staff are unaffected by the virus and working on your accounts as usual. Our office landline number is being managed so at present there is absolutely no difficulty in contacting us.
We will keep you updated over the coming weeks if things change.
Customer Support:
The Government have announced a number of measures to support businesses through this situation. These include:
- For businesses with fewer than 250 employees. The cost of providing 14 days of statutory sick pay per employee will be refunded by the government in full.
- A dedicated helpline has been set up to help businesses and self-employed individuals in financial distress, and with outstanding tax liabilities to receive support with their tax affairs. Through this, businesses may be able to agree a bespoke Time to Pay arrangement
- Introduced a new Coronavirus Business Interruption Loan Scheme, delivered by the British Business Bank. This will enable businesses with a turnover of no more than £41 million to apply for a loan of up to £1.2 million. The government will cover up to 80% of any losses with no fees.
If you need help or support with any of the points above then please feel free to call us on 01922 456 105. Our Managing Director Rob Burnell will help you wherever possible.